Luckland is an online casino created by Aspire Global in 2015. Anyone who has used an Aspire Global casino before will know that their work is well thought out. You gain 20 spins on joining, which is a great start.
Their products have a high level of security, and that’s an important part of the package. In addition, the casino is backed by the Malta Gaming Authority, and LuckLand has an Irish license. When it comes to casino games, the site has a huge number of games based on classics such as Blackjack and Roulette, with live games being a key feature. The sheer variety of games here builds a real casino feel.
Bonuses/Promotions and Loyalty
The bonus system for LuckLand seems quite generous. If you’re a brand new player your luck seems to be in, because the site makes it very clear that it is offering a great welcome package.
First up, new players get a 100% bonus of up to €50 when they make their first deposit. It’s pretty generous, and a great way to start things off. And when the second day of registering arrives, a further 25% is given to new players upon deposit. Then, to make things even more exciting and welcoming, new players gain, on the third day of registering, another 50% bonus and a free 100 spins. It’s a real bonus system that seems to have been well thought out.
The spins deal is well organised. From your first deposit 20 spins are given to you every day for five days. There is also a structured loyalty programme that rewards you for VIP play from beginner all the way up to Prestige VIP. The rewards that come your way at Prestige are pretty special, with $100 bonus cash.
Design and theme
The site is well designed, with a simple and quick navigation path. You won’t find yourself getting lost.
The look of the site is very professional, with an interesting scrolling sidebar on the right that runs through winners on a live basis. Obviously, site visitors are looking to find out where they can spend their money, and the homepage is full of bright icons that show the titles off at their best.
This is truly something special, and players at LuckLand will find a huge array of games to satisfy their need for casino action. There are literally hundreds of games available across the Luckland site, so there is plenty to choose from. This is a good thing because there’s nothing worse than sitting down at an online casino and finding yourself short of options.
And what options do you have here? Well, if you’re looking for Blackjack games you’re spoilt for choice here. We were impressed with the sheer variety. The live Blackjack options are plentiful, but the VIP live version is a treat, with games becoming very exciting very quickly. What really works here is the fact that all the Blackjack options are different, with their own style, so you may well find yourself sticking to a look and feel that works for you. Full credit to LuckLand for making it so comprehensive.
The same kind of variety and depth can be found in the Roulette options, which bring you ‘gold’, ‘diamond’ and ‘platinum’ versions among many others, all with their unique look and feel again. It’s not often you see such a range of choice, and this one is a pleasant surprise.
The mobile device version of the LuckLand experience is uniformly excellent. You get the same slick approach, and there is no noticeable slowdown on updates or connection times. It’s flawless, and we see it as a perfect accompaniment to the desktop version. Great stuff, and the perfect example of a mobile version allowing you to continue the play seamlessly.
Customer Support/Payment Methods/Withdrawals
Whether you’re trying to get some advice on managing the play, or just looking to cash out, you’ll be glad to know that LuckLand is incredibly easy and accessible. All the expected payment methods are here, including VISA, Skrill and paysafe.
With most of these methods, withdrawal period stands at 6-8 days but with some payment options, such as Neteller, you can be looking at a 3-day withdrawal period.
The cashing-out process couldn’t be easier. The icons and the actual process itself is well-signposted and quick. On top of all of that there is also a dedicated support team that we found to be highly responsive and happy to help. While we have found ourselves stuck in limbo with certain other customer service options on other sites, LuckLand seems to have mastered helping the customer.
The customer support team is available 7 days a week. Again, this is an excellent approach and very helpful to all players. There is plenty of transparency too, as LuckLand allows you to track all your deposits and other transactions at the push of a button.
Luckland is supported by a successful parent in Aspire Global. The slick looks and speed of the site make for a very professional operation. The site has a ton of high quality casino options, and we liked the ease of access here. You can find what you want within seconds. Once you’re in, the wide selection of games and the polished presentation really help.
As regards the bonus, we think it’s generous, with the free spins in particular being a nice touch. This shows how committed LuckLand is to the final experience. And to top it all off the customer service is accessible, quick and very helpful. For once, you don’t feel at the mercy of phone queues when you get in touch.
We like LuckLand, and we think it would appeal especially to beginners, who may find other sites a little more daunting. A definite win for customers, on sheer variety of games and bonuses alone.